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Design & Innovation

The Design and Innovation Committee works to develop design and innovation principles in financial services. As technology and applications impact the way customers use financial services, it is important that design metrics and innovation frameworks are in place for organisations to effectively drive their digital agenda. The Committee has held events comparing the UX of various mobile banking apps and also conducted a design thinking workshop for innovation.

Committee Chairs

Liam Gilligan
Head of Standard Chartered Bank’s Hong Kong eXellerator
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Nelson McKey
Head of Fintech & Innovation, Asia for SunLife financial
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Patricia Hunt
Founder & Director at Make Studios
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